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Optimizing Procurement with ProcurePort's E-Sourcing Software at the Medical University of South Carolina

Medical University of South Carolina Optimizes Procurement with ProcurePort’s E-Sourcing Software


Founded in 1824 in Charleston, the Medical University of South Carolina (MUSC) has a distinguished history of preserving and optimizing human life in the state through education, research, and patient care. As a comprehensive academic health system, MUSC's commitment to excellence extends to all aspects of its operations, including procurement. This case study delves into MUSC's journey of implementing ProcurePort's e-sourcing software to enhance their procurement processes.
Medical University of South Carolina Optimizes Procurement with ProcurePort’s E-Sourcing Software

Challenges and Motivation for Adopting E-Sourcing Software

What motivated your organization to adopt e-sourcing software? What were the specific challenges or pain points that led you to seek out this solution?

Response: We were looking for an e-sourcing software solution that allowed us to conduct reverse auctions.

Selection of E-Sourcing Software

How did you approach the selection of e-sourcing software? What factors did you consider, and what was your decision-making process like?

Response: We conducted thorough research on e-sourcing software providers and evaluated several solutions based on factors such as ease of use, functionality, and cost.  We also considered the flexibility/versatility of the tool because we needed something that allowed us to conduct RFPs, RFIs and reverse auctions.

Why ProcurePort?

What were the key elements for selecting ProcurePort as your e-Sourcing Solution?


  • Comprehensive suite of features

  • Easy to use and understand

  • Stellar Support

  • Competitively Priced

  • Data archiving capabilities

Implementation Preparation and Training

How did you prepare your organization for the implementation of e-sourcing software? What training or change management initiatives did you put in place?

Response: We are in the early stages of implementing this software and are currently training a handful of early adopters.  Thus far, the excellent customer support we have received has helped all of our users get up to speed quickly to conduct successful sourcing events.

Measuring Success and Key Performance Indicators (KPIs)

How did you measure the success of your e-sourcing software implementation? What key performance indicators (KPIs) did you track, and how did you use this data to inform ongoing improvements?

Response: We tracked savings documented vendor capabilities.  We also solicited anecdotal feedback from users and it has been positive.

Benefits of Implementing ProcurePort E-Sourcing Software

What were some of the biggest benefits you experienced as a result of implementing ProcurePort e-sourcing software? How did these benefits impact your organization's operations and bottom line?

Response: We identified cost savings and experienced cycle time reductions.  We also find the repository of vendor information we received from the events very useful information going forward.  The ability to build out a database of vendors will also make our team more efficient when conducting future sourcing events.

Challenges and Roadblocks

Were there any unexpected challenges or roadblocks you encountered during the implementation of ProcurePort e-Sourcing Software?

Response: Once an event is scheduled, we needed to closely monitor the links that were sent to vendors. On a couple occasions, the vendor did not receive the link to the event.  This was a minor issue that we were able to overcome.

Future E-Sourcing Strategy

What plans do you have for the future of your e-sourcing strategy?

Response: We plan to continue to use the ProcurePort e-Sourcing tool for future sourcing events and expect to receive additional savings as well as increased efficiency for our sourcing team.


By implementing ProcurePort's e-sourcing software, MUSC has enhanced their procurement capabilities, identified cost savings, and streamlined vendor management, further supporting their mission to optimize patient care and research.

Contact Information

Name: Jeff Eichhorn

Title: Chief Logistics Officer

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